Found a Bug? We Want to Know!🐛
Help Us Make TruFare Better
TL;DR – Spotted something weird? We're all ears! Send us the details and help us squash bugs faster than hidden fees disappear with TruFare.
Every bug report makes TruFare stronger. Your feedback helps us deliver the seamless, fee-fighting experience you deserve.
What Counts as a Bug?
🚨 Definitely Report These
- • Extension not loading on ticket sites
- • Hidden fees not being detected
- • Price predictions showing incorrect data
- • Browser crashes or freezing
- • Login/account sync issues
- • Notifications not working
- • Visual glitches or broken layouts
💡 Maybe Not Bugs
- • Feature requests or suggestions
- • Questions about how TruFare works
- • Ticket site changes (we adapt quickly!)
- • Browser compatibility questions
- • General support inquiries
Still unsure? Send it anyway – we'd rather hear from you!
What to Include in Your Report
The Perfect Bug Report Includes:
Describe the issue in your own words. "The extension didn't show fees on Ticketmaster" is perfect.
Were you buying concert tickets? Checking sports events? Setting up price alerts?
A picture is worth a thousand words. Show us what you're seeing!
Browser (Chrome, Firefox, etc.), operating system, and which ticket site you were on.
How to Report Bugs
What Happens Next?
Privacy & Bug Reports
When you report bugs, we may collect technical information like browser logs, extension state, and screenshots you provide. This data is used solely to reproduce and fix the issue.
We never collect personal financial information, and all bug report data is handled according to our Privacy Policy.
Thank You for Making TruFare Better!
Every bug report helps us build a more reliable, trustworthy tool for everyone. You're not just helping yourself – you're helping thousands of other users save money and avoid hidden fees.
Found a bug? Don't hesitate – report it today and help us keep TruFare running smoothly for everyone! 🚀